Thanks for reaching out! Within 2-3 days of receiving your design request, we will contact you via email to smooth out details, provide a free quote, and issue a deposit invoice. This non-refundable deposit, valued at 20-50% of the estimated price, is included in the final total.

During our first consultation call, we will present initial sketches, establish a timeline, and select stones for your project. After design approval, we will send renders to show you what the final piece will look like. During this stage, we can fulfill any modification requests.

After casting, we will shape and polish your item to perfection. We will send you immediate notice when it is ready. Once the remaining balance has been paid, we will promply ship your piece via USPS or FedEx. We hope you love your little piece of custom, wearable magic!